At STG Marketing, we strive to ensure your satisfaction with every purchase. However, if you wish to cancel your order, please take note of the following policy:
Cancellation Timeframe
Cancellations must be made within 24 hours of placing the order. To request a cancellation, please contact us via the following channels:
Email: support@stgmarketing.shop
After 24 Hours
Any cancellation requests made after the 24-hour window will not be accepted as the order may have already been processed or shipped.
Non-Platform Purchase Policy
Please note that as we are not operating on a third-party platform, all cancellations must go directly through our official communication channels stated above.
Refund Process
Approved cancellations will be refunded via the original payment method. Please allow up to 7 business days for the refund to be processed.
If you have any further inquiries, feel free to contact us.